Mental Health Care for Federal Way
Federal Way sits midway between Seattle and Tacoma on the I-5 corridor, a diverse city of families who commute in one direction or the other on some of the most congested miles in the state.
Willow & Stone brings doctoral-level, integrative psychiatric care to Federal Way and the surrounding King County area by secure telehealth — combining evidence-based medication management with functional, root-cause strategies. You get longer, unhurried appointments and a whole-person approach, without the commute or the waitlist.
Why Choose Willow & Stone
- ✓Doctoral-level, board-certified psychiatric provider (Dr. Stacey Forbes, DNP, PMHNP-BC)
- ✓Integrative & functional approach — gut-brain axis, nutrition, labs, root causes
- ✓GeneSight pharmacogenomic testing to personalize medication
- ✓Experienced with treatment-resistant depression — root-cause workup, not just the next prescription
- ✓Cash-pay transparency — no insurance delays or prior authorizations
- ✓Telehealth-first convenience for Federal Way residents
Federal Way in practice
Federal Way sits halfway between Seattle and Tacoma on the I-5 corridor, and that location defines daily life for much of the city: residents commute north or south on some of the most congested freeway in the state. It is one of the most diverse cities in South King County, with large Korean, Latino, Pacific Islander, African American, and Eastern European communities, and many households are families with school-age children. Parents working long days at a distance and teenagers navigating school between two languages are a common pairing in the clinical histories here.
Getting care in Federal Way
Federal Way's referrals tend to point to Seattle or Tacoma — whichever direction is worse at the time of the appointment. A visit that takes an hour of driving on each side is the one working parents most often reschedule until it disappears. Language narrows the available clinician pool further for many families, and an assessment conducted through a relative is a poor substitute. Telehealth removes the commute from the equation and widens the choice of clinician beyond whoever is physically closest.
What Federal Way patients need from a psychiatric practice
West of the Cascades, the season to plan around is the long grey stretch from autumn into spring, when days are short and the sky is often overcast for weeks. Seasonal changes in mood, sleep, energy, and concentration are a routine part of the evaluation here, not an afterthought once a medication has failed through a winter. Planning ahead — reviewing a treatment plan before the dark months, and keeping appointments that do not depend on driving through rain and early darkness — makes winter care far more effective.
In a community built around long commutes, the day is fully committed before anyone considers adding an appointment, and healthcare is what gets deferred. Care that costs only the length of the visit — with no travel on either side — is what makes an ongoing treatment plan realistic rather than aspirational.
In bilingual communities, language concordance is a clinical requirement rather than a courtesy — psychiatric assessment depends almost entirely on nuance in how someone describes their own experience. Care conducted in a patient's second language, or summarised through a family member, risks getting the answer wrong in either direction.
Fast-growing family communities generate adolescent psychiatric demand faster than local capacity expands to meet it, and waiting months for an evaluation is genuinely costly at an age where a school year is a long time. Families here also need appointment times that do not require pulling a teenager out of school for every routine follow-up.
Transparent Cash-Pay Care
Care for Federal Way patients is direct-pay, so they skip insurance delays, prior authorizations, and surprise bills (insurance is accepted only for patients in Texas). We provide a superbill you can submit to your insurer for possible out-of-network reimbursement, and we're happy to review current rates with you before you book.
Frequently Asked Questions
Does Willow & Stone accept patients from Federal Way, WA?
Yes. Dr. Stacey Forbes, DNP, PMHNP-BC, provides telehealth psychiatric care to patients located in Federal Way and throughout Washington.
Do I have to travel to be seen?
No — most care is delivered by secure video, so Federal Way patients are seen from home. Our Arlington, TX office is also available for in-person visits.
What services do you offer Federal Way patients?
ADHD Treatment, and Depression Treatment. Telepsychiatry, GeneSight pharmacogenomic testing, and integrative psychiatric evaluation are also available to patients throughout Washington.
Do you take insurance?
Insurance is accepted only for patients in Texas. Care for Washington patients is direct-pay (out-of-network), and we provide a superbill you can submit to your insurer for possible out-of-network reimbursement, with no prior authorizations or referrals required.
How do I get started in Federal Way?
Book a telehealth consultation online or call (469) 726-3768. Your first visit is a comprehensive intake with Dr. Forbes.
If you need help right now
Willow & Stone is an outpatient practice and is not an emergency service. If you or someone you care about is in immediate danger, call 911.
For urgent mental health support at any hour, call or text 988 to reach the Suicide & Crisis Lifeline, or text HOME to 741741 for the Crisis Text Line. Both are free, confidential, and available 24/7 nationwide.
Your healing begins with a conversation.
Start with a cash-pay telehealth consultation — no insurance, no prior authorizations, no waitlists.
Schedule Your ConsultationOr call (469) 726-3768
If you are experiencing a mental health emergency, call or text 988 (Suicide & Crisis Lifeline) or call 911.