Mental Health Care for Portales
Portales is a university and dairy town on the eastern plains, close enough to Cannon Air Force Base that military families are part of the community.
Willow & Stone brings doctoral-level, integrative psychiatric care to Portales by secure telehealth — combining evidence-based medication management with functional, root-cause strategies. You get longer, unhurried appointments and a whole-person approach, without the commute or the waitlist.
Why Choose Willow & Stone
- ✓Doctoral-level, board-certified psychiatric provider (Dr. Stacey Forbes, DNP, PMHNP-BC)
- ✓Integrative & functional approach — gut-brain axis, nutrition, labs, root causes
- ✓GeneSight pharmacogenomic testing to personalize medication
- ✓Experienced with treatment-resistant depression — root-cause workup, not just the next prescription
- ✓Cash-pay transparency — no insurance delays or prior authorizations
- ✓Telehealth-first convenience for Portales residents
Portales in practice
Portales is a dairy, peanut, and agriculture town on New Mexico's eastern plains, and it is also home to Eastern New Mexico University, which gives it a student population disproportionate to its size. Cannon Air Force Base sits close enough at Clovis that Air Force families are part of the community. That produces three distinct groups in one small town: multigenerational farming families with a strong cultural reluctance to name a psychiatric problem, students presenting with first-episode anxiety and depression, and military families managing deployment stress and repeated relocation.
Getting care in Portales
Eastern New Mexico has minimal psychiatric specialty capacity of any kind, and Albuquerque is several hours west across the plains. Referrals out of the area are, in practice, referrals many patients will not act on. Students lose continuity every time the academic year breaks, and military families lose it at every permanent change of station. Telehealth holds the relationship steady across all three — the semester, the posting, and the distance — for as long as the patient is in New Mexico.
What Portales patients need from a psychiatric practice
Where the nearest psychiatric specialist is an hour or more away, the practical consequence is not slower care but absent care — particularly for the short, frequent follow-ups that medication management depends on. A practice serving this kind of community has to make routine contact cheap in time, or the treatment plan quietly becomes an evaluation and nothing after it.
A student population needs psychiatric care that survives the academic calendar. Campus services are built for short-term support and rarely provide ongoing medication management, and the handoff between them and an outside prescriber is where treatment most often lapses. Continuity across semesters and summers matters more here than proximity to campus.
Military and veteran families need a practice that understands deployment cycles, frequent relocation, and the particular strain both place on spouses and children — and that will talk plainly about how treatment interacts with duty and clearance concerns rather than leaving them unspoken. Those concerns are frequently based on outdated assumptions, and leaving them unaddressed is what stops people from starting.
Transparent Cash-Pay Care
Willow & Stone is a direct-pay practice, so Portales patients skip insurance delays, prior authorizations, and surprise bills. We provide a superbill you can submit to your insurer for possible out-of-network reimbursement, and we're happy to review current rates with you before you book.
Frequently Asked Questions
Does Willow & Stone accept patients from Portales, NM?
Yes. Dr. Stacey Forbes, DNP, PMHNP-BC, provides telehealth psychiatric care to patients located in Portales and throughout New Mexico.
Do I have to travel to be seen?
No — most care is delivered by secure video, so Portales patients are seen from home. Our Arlington, TX office is also available for in-person visits.
What services do you offer Portales patients?
ADHD Treatment, and Depression Treatment. Telepsychiatry, GeneSight pharmacogenomic testing, and integrative psychiatric evaluation are also available to patients throughout New Mexico.
Do you take insurance?
We are a cash-pay practice and provide superbills for possible out-of-network reimbursement — no prior authorizations or referrals required.
How do I get started in Portales?
Book a telehealth consultation online or call (469) 726-3768. Your first visit is a comprehensive intake with Dr. Forbes.
If you need help right now
Willow & Stone is an outpatient practice and is not an emergency service. If you or someone you care about is in immediate danger, call 911.
For urgent mental health support at any hour, call or text 988 to reach the Suicide & Crisis Lifeline, or text HOME to 741741 for the Crisis Text Line. Both are free, confidential, and available 24/7 nationwide.
Your healing begins with a conversation.
Start with a cash-pay telehealth consultation — no insurance, no prior authorizations, no waitlists.
Schedule Your ConsultationOr call (469) 726-3768
If you are experiencing a mental health emergency, call or text 988 (Suicide & Crisis Lifeline) or call 911.