Mental Health Care for Jacksonville
Jacksonville covers more land than almost any other city in the country, and that sprawl is the point: a cross-town appointment can cost an hour in each direction. Between a large Navy community and a shift-heavy port and logistics economy, evening-flexible virtual visits are genuinely practical here rather than merely convenient.
Willow & Stone brings doctoral-level, integrative psychiatric care to Jacksonville by secure telehealth — combining evidence-based medication management with functional, root-cause strategies. You get longer, unhurried appointments and a whole-person approach, without the commute or the waitlist.
Our Services for Jacksonville
Why Choose Willow & Stone
- ✓Doctoral-level, board-certified psychiatric provider (Dr. Stacey Forbes, DNP, PMHNP-BC)
- ✓Integrative & functional approach — gut-brain axis, nutrition, labs, root causes
- ✓GeneSight pharmacogenomic testing to personalize medication
- ✓Experienced with treatment-resistant depression — root-cause workup, not just the next prescription
- ✓Cash-pay transparency — no insurance delays or prior authorizations
- ✓Telehealth-first convenience for Jacksonville residents
Jacksonville in practice
Jacksonville covers more land than almost any other city in the country, which makes "local" a nearly meaningless description of care here — two Jacksonville addresses can be an hour apart. Naval Station Mayport and Naval Air Station Jacksonville give the city a large active-duty, veteran, and military-family population, and the logistics and port economy adds substantial shift work. The military presence shapes the caseload directly: deployment cycles, frequent relocation, and the particular strain those place on spouses and children are routine rather than unusual presentations.
Getting care in Jacksonville
Jacksonville's geography defeats the usual assumption that a nearby provider is an accessible one — crossing the city for a mid-afternoon appointment can consume an entire afternoon. Military families face the additional and predictable break of a permanent change of station interrupting treatment partway through. Video visits eliminate the cross-city drive, and for as long as a patient remains in Florida, they keep the same clinician regardless of which side of the river they move to.
What Jacksonville patients need from a psychiatric practice
Military and veteran families need a practice that understands deployment cycles, frequent relocation, and the particular strain both place on spouses and children — and that will talk plainly about how treatment interacts with duty and clearance concerns rather than leaving them unspoken. Those concerns are frequently based on outdated assumptions, and leaving them unaddressed is what stops people from starting.
In a community built around long commutes, the day is fully committed before anyone considers adding an appointment, and healthcare is what gets deferred. Care that costs only the length of the visit — with no travel on either side — is what makes an ongoing treatment plan realistic rather than aspirational.
Fast-growing family communities generate adolescent psychiatric demand faster than local capacity expands to meet it, and waiting months for an evaluation is genuinely costly at an age where a school year is a long time. Families here also need appointment times that do not require pulling a teenager out of school for every routine follow-up.
Transparent Cash-Pay Care
Willow & Stone is a direct-pay practice, so Jacksonville patients skip insurance delays, prior authorizations, and surprise bills. We provide a superbill you can submit to your insurer for possible out-of-network reimbursement, and we're happy to review current rates with you before you book.
Frequently Asked Questions
Does Willow & Stone accept patients from Jacksonville, FL?
Yes. Dr. Stacey Forbes, DNP, PMHNP-BC, provides telehealth psychiatric care to patients located in Jacksonville and throughout Florida.
Do I have to travel to be seen?
No — most care is delivered by secure video, so Jacksonville patients are seen from home. Our Arlington, TX office is also available for in-person visits.
What services do you offer Jacksonville patients?
ADHD Treatment, Teen & Adolescent Psychiatry, Depression Treatment, and Medication Management. Telepsychiatry, GeneSight pharmacogenomic testing, and integrative psychiatric evaluation are also available to patients throughout Florida.
Do you take insurance?
We are a cash-pay practice and provide superbills for possible out-of-network reimbursement — no prior authorizations or referrals required.
How do I get started in Jacksonville?
Book a telehealth consultation online or call (469) 726-3768. Your first visit is a comprehensive intake with Dr. Forbes.
If you need help right now
Willow & Stone is an outpatient practice and is not an emergency service. If you or someone you care about is in immediate danger, call 911.
For urgent mental health support at any hour, call or text 988 to reach the Suicide & Crisis Lifeline, or text HOME to 741741 for the Crisis Text Line. Both are free, confidential, and available 24/7 nationwide.
Your healing begins with a conversation.
Start with a cash-pay telehealth consultation — no insurance, no prior authorizations, no waitlists.
Schedule Your ConsultationOr call (469) 726-3768
If you are experiencing a mental health emergency, call or text 988 (Suicide & Crisis Lifeline) or call 911.